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Documentation Index

Fetch the complete documentation index at: https://docs.qcall.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Step-by-Step Zeplo Setup

This guide walks you through creating a Zeplo account, connecting your WhatsApp Business channel, and generating the API credentials needed for QCall AI integration.

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Step 1: Create a Zeplo Account

  1. Go to zeplo.ai and click Sign up for free.
  1. Fill in your registration details (name, email, password).
  2. Verify your email address.
  3. Log in to your new Zeplo account.

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Step 2: Connect Your WhatsApp Business Channel

After logging in, you’ll see the Zeplo Dashboard.
  1. Navigate to Settings from the left sidebar.
  2. Under the Channel Setting tab, click Add New Channel.
  3. Follow the Meta authentication flow to connect your WhatsApp Business phone number.
  4. Once connected, your channel will appear with a Connected status and health details.
Make sure your WhatsApp Business Account is verified and your app is in LIVE mode for production messaging.

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Step 3: Get Your Channel ID

  1. In Settings → Channel Setting, find your connected channel.
  2. Locate the Channel ID (a UUID like fe532ed9-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
  3. Click the Copy button next to it.
  4. Save this value — you’ll need it for the QCall AI configuration.

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Step 4: Generate an API Key and Secret

  1. Navigate to Settings → API Key Setting tab.
  1. Click Create API Key.
  2. Enter a name for the key (e.g., “QCall Integration”).
  3. Select the following permissions:
    • messages.send
    • messages.read
    • contacts.read
    • contacts.write
    • templates.read
    • campaigns.read
    • account.read
    • webhooks.manage
  4. Click Create.
  5. A modal will appear with your API Key and API Secret.
Copy and save both the API Key and API Secret immediately. The API Secret is shown only once and cannot be retrieved later.

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Step 5: Note the API Base URL

The Zeplo API base URL is displayed in the API Key Settings section: 
Base URL: https://zeplo.ai/api/v1
Authentication is done via headers: 
x-api-key: YOUR_API_KEY
x-api-secret: YOUR_API_SECRET

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Step 6: Create WhatsApp Templates

  1. Navigate to Templates from the left sidebar.
  1. Click Create Template or Sync from WhatsApp to import existing Meta templates.
  2. Create templates with the following categories:
    • Marketing — Promotional messages, offers, announcements
    • Utility — Account updates, order notifications, shipment tracking
    • Authentication — OTP verification codes
  3. Each template can contain:
    • A header (text with optional {{1}} placeholders)
    • A body (main message text with {{1}}, {{2}} placeholders)
    • A footer (static text)
    • Buttons (URL buttons can have {{1}} placeholders)
  4. Submit templates for Meta approval. Only APPROVED templates can be used.

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Step 7: Configure Zeplo in QCall AI

Now that you have your credentials from Zeplo, configure them in QCall AI:
  1. Log in to the QCall AI dashboard.
  2. Click the QCall AI logo in the top left corner to open the menu.
  3. Select Integrations.
  4. In the Integrations section, find the Zeplo card and click on it.
  5. Enter the following credentials:
    • API Key — Paste the API key from Step 4
    • API Secret — Paste the API secret from Step 4
    • Channel ID — Paste the Channel ID from Step 3
  6. Click Save.
When editing an existing configuration, the API Secret field can be left blank to keep the current secret unchanged. Only enter a new secret if you want to update it.

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Step 8: Test the Connection

After saving your Zeplo credentials in QCall AI:
  1. Go to Assistants → Create or edit an assistant.
  2. In the Send Message action, enable Zeplo (WhatsApp).
  3. Select a template from the dropdown.
  4. Fill in the parameter hints.
  5. Click the Test Zeplo button.
  6. Enter a phone number and parameter values.
  7. Click Send Test to verify the integration is working.
If the test message is delivered successfully to your WhatsApp, the integration is complete!

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Zeplo Dashboard Overview

The Zeplo dashboard provides several key sections:
SectionDescription
DashboardOverview of contacts, messages, delivery rates, and API status
Team InboxManage conversations with your contacts in real-time
ContactsManage your contact list and import via CSV
GroupsOrganize contacts into groups for targeted campaigns
CampaignsCreate and manage WhatsApp messaging campaigns
TemplatesCreate, manage, and sync WhatsApp message templates
AutomationsBuild automated workflows and chatbot flows
AnalyticsTrack message delivery, read rates, and engagement
API DocumentationZeplo’s own API reference for developers