Zeplo Integration

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Zeplo — WhatsApp Messaging for QCall AI

Zeplo is a WhatsApp marketing and messaging platform that integrates with QCall AI to send automated WhatsApp messages during your AI-powered call workflows. With Zeplo, you can:

• Send WhatsApp template messages automatically when a call ends
• Send WhatsApp messages when a call is not answered
• Use AI-powered parameter extraction to personalize messages with data from the conversation
• Support authentication (OTP) templates, marketing, and utility templates
• Test templates before deploying them in production

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Prerequisites

Before setting up Zeplo integration, ensure you have:

1. A Zeplo account with an active WhatsApp Business channel connected
2. At least one WhatsApp message template created and approved in Zeplo
3. An API Key and API Secret generated from Zeplo’s settings

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How It Works

QCall AI uses three credentials from your Zeplo account: When configured, QCall AI can:

1. Fetch templates — Automatically load your approved WhatsApp templates from Zeplo
2. Extract parameters — Parse template placeholders ({"{{1}}"}, {"{{2}}"}, etc.) and present them for AI hints
3. Send messages — Trigger WhatsApp messages at the end of calls or when calls go unanswered
4. Handle OTP — Automatically replicate OTP values across body and button for authentication templates

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Required Keys for Assistant Setup

When creating an assistant with a Send Message action, you need these Zeplo fields:

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Setup Overview

Follow these guides to get started:

1. Step-by-step Zeplo Setup — Create your Zeplo account and generate API credentials
2. Zeplo Template Configuration — Configure templates and parameter hints in QCall AI