> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qcall.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Calendar Booking

> This page describes everything about Google Calendar Booking

## Google Calendar Booking

Let your QCall assistant book appointments straight into your Google Calendar while it's on a call. It checks your real availability, offers only your open times, and creates the booking — and your customer automatically gets a calendar invite by email.

Great for test drives, consultations, demos, service visits, callbacks, and any appointment you want your AI assistant to schedule for you.

**What you'll need**

* A QCall account with an assistant.
* A Google account with the calendar you want to book into.

Setup takes about 2 minutes and has two parts: **connect your Google Calendar**, then **turn on booking for an assistant**.

***

## Step 1 — Connect your Google Calendar

1. In the QCall dashboard, open **Integrations** from the left menu.
2. Find the **Google Calendar** card and click **Connect**.
3. A Google window opens. **Sign in** with the Google account that has your calendar.
4. Click **Allow** to give QCall permission to see your availability and add events.
5. You'll be brought back to QCall and the Google Calendar card will show **Connected**. ✅

> Tip: connect the account whose calendar should hold the appointments (for example, your sales or service calendar).

***

## Step 2 — Turn on booking for an assistant

1. Open the assistant you want to handle bookings (or create a new one).

2. Go to the **Tools** section and open **Real‑Time Booking**.

3. Select the **Google Calendar** tab.

4. Fill in your booking rules:

   | Setting                         | What it means                                                  |
   | ------------------------------- | -------------------------------------------------------------- |
   | **Calendar**                    | Choose which of your calendars to book into.                   |
   | **Slot duration**               | How long each appointment is — 15, 30, 45 or 60 minutes.       |
   | **Working hours (start / end)** | The daily window you accept bookings, e.g. 9:00 AM to 4:00 PM. |
   | **Days**                        | The days of the week you're open, e.g. Monday to Thursday.     |

5. Set when bookings can start:
   * **Book after (days)** — the earliest a customer can book. For example, set it to **1** so customers can only book from **tomorrow** onward.
   * **Timezone** — the timezone your times are in.

6. Add a short note for **when to offer booking** (e.g. "when the caller wants to schedule a test drive").

7. Click **Save**, then save the assistant.

That's it — your assistant can now book appointments. 🎉

***

## Step 3 — Try it

Start a test call (or use the Playground) and say something like *"Can you book me an appointment?"*

Your assistant will:

* Ask which day and time you'd like.
* Read back your **actual free times** for that day.
* Confirm your choice and create the appointment on your Google Calendar.

Open Google Calendar and you'll see the new event.

***

## What your customer receives

When the assistant books an appointment, your customer is added to the event and **Google emails them an invitation** automatically — with the date, time, and an "Add to calendar" button. No extra setup needed.

> Testing note: if you book using the **same** Google account that owns the calendar, you won't get an email — Google doesn't send you an invite to your own event. Use a **different** email (like a real customer would) to see the invitation.

***

## Good to know

Your assistant always follows the rules you set:

* ✅ It only offers your **open days and hours**. If someone asks for a day you're closed, it says you're only open on your selected days.
* ✅ It only offers times that are **actually free** — anything already on your calendar is skipped.
* ✅ If a customer asks for a specific time, it books that time **only if it's available**; otherwise it suggests the closest open times.
* ✅ It won't book **earlier than your "Book after" setting** or **outside your working hours**.

***

## Frequently asked questions

**Do I need to set anything up in Google?**
No. Just click **Connect** and approve — QCall handles the rest.

**Which calendar gets the bookings?**
The one you pick in the **Calendar** dropdown when setting up booking. Choose "primary" for your main calendar.

**Can I limit bookings to certain days and hours?**
Yes — set your **Days** and **Working hours** in the Google Calendar booking tab. Everything else is treated as closed.

**Can customers book for today?**
Only if your **Book after** setting allows it. Set it to 0 to allow same‑day booking, or 1+ to require advance notice.

**My customer didn't get an email.**
You probably tested with the calendar owner's own email. Try booking with a different email address.

**I got a "not connected" message on a call.**
Your Google Calendar connection may have been removed or expired. Reconnect it under **Integrations**.

**How do I disconnect?**
Go to **Integrations**, open the Google Calendar card, and click the delete (trash) icon.

***

Need help? Contact QCall support and we'll get you set up.