What is QCall AI Chat ?
QCall AI Chat enables real-time, AI-powered conversations with your customers across multiple messaging channels. It brings the same intelligent voice assistant capabilities to text-based messaging, allowing you to engage customers through SMS, WhatsApp, and web chat.Key Features
- Multi-Channel Support: Engage customers via SMS, WhatsApp, and web chat from a single platform
- AI-Powered Responses: Leverage your existing assistant scripts and knowledge base for intelligent chat responses
- Live Handoff: Seamlessly transfer conversations from AI to human agents when needed
- Automated Follow-ups: Send automated messages after calls or based on trigger events
- CRM Integration: Sync chat conversations with your existing CRM (HubSpot, Salesforce, Zoho, GoHighLevel)